Referral pathways
Start with the right service.
Make sure the person knows about the referral and agrees to contact. Share only the minimum needed for a first conversation through the appropriate pathway.
- Psychotherapy or group therapy: contact the therapy team →
- Employment, community mental health or life skills: community referral pathway ↗
- Organizational digital project: separate technology inquiry →
Clinical detail needs a secure pathway.
Do not send diagnoses, therapy notes, medical records or detailed histories through an ordinary email or a public referral form. The relevant team can explain the next step and consent requirements.